For questions about your order, subscription, billing, shipping, refunds, or cancellations, please contact us using the form below or through our customer support email.

Email: support@zenaviva.com

Support hours: Monday–Friday, 9 AM–5 PM EST

For faster help, please include your order number and the email address used at checkout.

Manage Your Subscription

Need to pause, cancel, skip, or update your subscription?

Manage your subscription here:
https://zenaviva.com/a/subscriptions/manage

You can also review our subscription policy here:
https://zenaviva.com/pages/subscription-policy

Seeing Zenaviva on your bank statement?

A charge from Zenaviva is usually related to a recent order or subscription renewal. If you don’t recognize a charge, please contact us before opening a dispute so we can help you look it up and resolve it quickly.